Purchase Conditions for MiaM Bars for Wholesalers

1. Random Order (No Subscription)

The wholesaler places an order according to their needs, without commitment. The applied discount is as follows:

15% for a purchase between 2 displays (24 pieces each) and 20 displays.

20% for a purchase between 21 displays and 40 displays.

25% for a purchase of more than 40 displays.

2. Order with Subscription (Monthly, Quarterly, or Semi-Annual)

The wholesaler commits to ordering a fixed quantity of displays on a recurring basis (each month, each quarter, or each semester). This formula offers more advantageous discounts:

20% for a purchase between 2 displays and 20 displays.

25% for a purchase between 21 displays and 40 displays.

30% for a purchase of more than 40 displays.

The subscription implies a commitment to the chosen frequency and quantity. A modification of the ordered quantity is possible only once per subscription period, respecting the notification deadlines (see below).

Cancellation or Modification Conditions of the Subscription

The subscription can be canceled or modified provided MiaM is notified before the start of the new period:

Monthly Subscription: notification before the end of the current month.

Example: To stop a subscription started in January and avoid the February order, the cancellation must be requested before January 31.

Quarterly Subscription: notification before the end of the current quarter.

Example: A subscription started in January can be stopped before March 30 to avoid renewal in April.

Semi-Annual Subscription: notification before the end of the current semester.

Any cancellation or modification request must be sent by email to contact@miam.com and will be subject to written confirmation from MiaM. Without confirmation, the request is not considered taken into account.

General Conditions

Product Availability

In case of stock shortage, MiaM undertakes to inform the customer as soon as possible and to propose an alternative solution or a postponement of the order.

Commitment and Subscription Abuse

A wholesaler under subscription cannot suspend and reactivate their subscription abusively to benefit from advantageous discounts. In case of repeated abuse, MiaM reserves the right to terminate the client's subscription.

A minimum commitment of 3 months is recommended for quarterly and semi-annual subscriptions.

Payment and Invoicing

Payment must be made no later than 30 days end of month after receipt of the invoice.

Any late payment will incur a penalty of 1.5% of the amount due per month of delay.

A flat fee of 40€ will be applied for recovery costs in case of prolonged delay.

In case of non-payment after 30 days of delay, MiaM reserves the right to suspend the subscription and refuse any new order until the due amounts are settled.

Delivery and Shipping Costs

Shipping costs are free for any order between 4 displays and 20 displays.

For orders below 4 displays, shipping costs are the wholesaler's responsibility.

For orders above 20 displays, shipping costs will be subject to a quote and shared between MiaM and the wholesaler.

Any claim regarding a delivery must be reported within 48 hours after receipt.

Management of Returns and Claims

No returns are accepted, except in case of defective products.

Any claim must be sent within 7 days after receipt, accompanied by evidence (photos and description of the issue). MiaM will review the request and propose an exchange or credit note if the claim is justified.

Order Confirmation

Any validated and in-progress order cannot be canceled. Only requests made before the processing date will be considered.

Applicable Law and Dispute Resolution

These general conditions are subject to Belgian law.

Any dispute related to their interpretation or execution will be under the exclusive jurisdiction of Belgian courts.

Modification of Conditions

MiaM, based in Belgium and operating in Europe, reserves the right to modify the pricing and subscription conditions with a 30-day notice. Any modification will be communicated to subscribers before their next due date.